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iiNet disappointed at NBN customer publicity

iiNet disappointed at NBN customer publicity

It claims an agreement with NBN Tasmania was in place to prevent ISPs bragging about first NBN customers

Perth-based ISP, iiNet, isn't happy about the publicity surrounding first customer connections on the National Broadband Network (NBN) in Tasmania.

Internode and iPrimus have both made statements about connecting their first customers on the network with the latter claiming it had connected the first NBN service in Australia.

But iiNet chief regulatory officer, Steve Dalby, said Tasmania’s NBN isn't commercially available.

The new customers presented by Internode and iPrimus are just part of the trial to check the processes of commissioning and connecting services for the second half of July, he said.

iiNet also has customers currently on the network but has refused to disclose further information on the matter.

“There is a bit of chest-beating going on there,” Dalby said. “I think we all would probably claim to be the first to connect customers [in Tasmania].

“But we had agreed with NBN Tasmania to not do any publicly around the matter so it is a little disappointing to see those companies deciding they will go public on that fact.”

According to Dalby, the agreement was to not release any details about initial customers until all ISPs and the office of Communications Minister, Senator Stephen Conroy, was ready.

While Internode was the first to put out a public statement about its first NBN customer, it is not entirely to blame on breaking the silence.

Forum posts have appeared on the Net enthusiast website, Whirlpool, claiming to be connected to the NBN through Internode.

Internode carrier affairs manager, John Lindsay, would not comment on the agreement with NBN Tasmania but said it was no secret the customer in question, Robert Pettman, had been connected.

“I think good news stories from the NBN are good to have out there,” he said.

Exetel recently joined iiNet, Internode and iPrimus as a Tasmania NBN ISP.


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Tags iprimusExetelNational Broadband Network (NBN)internodeiiNetNBN Tasmania

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