ACMA urges users to dob in SMS spammers

ACMA urges users to dob in SMS spammers

Service set to help mobile users combat the rise in SMS spamming

The Australian Media and Communications Authority (ACMA) has launched a new service aimed at fighting SMS spam.

Mobile users are encouraged to forward all spam they receive to a mobile number tracked by ACMA. The messages will then be investigated and used as evidence if and when the guilty parties are found.

“As active mobile phone users, young people, are increasingly exposed to targeted SMS marketing messages but may be reluctant or indifferent to reporting spam,” ACMA chairman, Chris Chapman, said in a statement. “We can actually do a lot to help in this space, but we have to know about it.”

The latest moves come after several high-profile wins by ACMA against major SMS spammers. Phone carrier, Virgin, was fined $22,000 and forced to retrain staff after it sent texts to customers who opted out of marketing messages.

Fellow carrier, Optus, was fined $110,000 for two infringements in early 2009 when it sent 20,000 SMS messages to customers without accurate sender information.

But the biggest ACMA win came late last year when the Federal Court fined a group of people $22.5 million after they created fake dating profiles to lure lonely punters and charged them $5 per message for each reply.

The number to forward spam SMS messages to is 0429 999 888.

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Tags federal courtAustralian Media and Communications Authority (ACMA)SMS spam

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