NEC is rolling its partner accreditation program out across the country.
The program, which took a year to develop, concentrates on partner training and specific specialisation in areas such as applications and unified communications.
NEC channel head, Anthony Carilla, said the program will entail comprehensive and detailed workshops and training to help build a partner’s capability in the market.
"We’ve always had training programs, but we’ve never had a unified program of accreditation that cut across numerous areas of capabilities,” he said. “Our accreditation program is also a commercial framework that’s designed to help our partners meet their objectives, provide them with solution business training, which is also sales based and not just technical.”
The program consists of four accreditation levels including Elite, Prestige, Advanced and Affiliate. Each status is based on the number of capabilities the partner maintains across technical and specialised skills.
“Each of the tiers have been designed to address specific market requirements, so it doesn’t necessarily mean they’re not as equally valued, because at certain market segments, you may not need a high level specification,” Carilla said. “Our accreditation program aims to ensure that it meets our partner’s market needs and where they want to be in their business.”
NEC has about 140 partners nationally. Carilla said across its unified communications business solutions group, about-one third of its business was through partners. This was growing.
“Our partners provide us with the speed, local presence, understanding, capability and skills to be able to address many of our customer needs,” he said. “They will be undertaking more work in the future.”