Internode voted best broadband provider

Internode voted best broadband provider

Result based on customer responses on broadband comparison website

South Australia-based ISP, Internode, has been crowned Australia’s favourite home broadband provider by Internet comparison website, Broadband Expert.

The website asked visitors to run a speed test online to rate their broadband provider between November 1, 2009, and April 30, 2010.

Broadband Expert gathered 6697 customer responses for 11 ISPs.

Out of the 193 responses Internode received, the company’s customer rating averaged 84 per cent.

Dodo scored the lowest with 265 responses and a 58 per cent average customer rating.

Broadband Expert commercial director, Rob Webber, pointed out the disparity between the top and bottom performer and urged consumers to look beyond price, data allowance and theoretical download speeds when settling for an ISP.

“You can have what appears to be the best value plan in the world but if you are let down by poor service, it soon becomes a false economy,” he said. “We hope by revealing how customers rate their own ISPs, we can help make the process of choosing a broadband plan easier and more informed.”

Broadband Expert receives a commission from ISPs that feature on the website.

ISPs with less than 100 responses were excluded from the list.

Follow Us

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags internodedodoBroadband Expert


ARN Innovation Awards 2022

Innovation Awards is the market-leading awards program for celebrating ecosystem innovation and excellence across the technology sector in Australia.

EDGE 2022

EDGE is the leading technology conference for business leaders in Australia and New Zealand, built on the foundations of collaboration, education and advancement.

Show Comments