Brisbane company opens online backup service to resellers

Brisbane company opens online backup service to resellers

LiveBackup is looking for resellers to take its hosted backup service to the broader customer market

Brisbane-based managed services provider, LiveBackup, has launched the commercial version of its online-based backup and restoration system.

The service is applicable for companies that require less than 3TB of data to be backed up at a single site. All services will be provided through channel partners, managing director, Peter Thompson, said.

“We will market the service directly to customers, but all the services will be provided through a reseller network,” he said. “Channel partners have a strong relationship with their customers and there is a significant trust factor. Data backup is no light topic and accepting a third party to support and manage it is something that is not entrusted lightly.”

Thompson said it began testing various hardware and software offerings four years ago.

“It was only in the last 18 months that we managed to source, develop and integrate all of the necessary components,” he explained. “Advancements in the reliability and speed of broadband have greatly assisted in our ability to commercially release the service.

“We knew that a market for online backup would emerge because tapes are so cumbersome and limited.”

Using the backup service, companies can select which data is backed up, how often and for how long it is retained. Down the track, Thompson said it may look to expand the backup service overseas. The company has already registered several domains in Europe and Asia.

“In the short term, we intend to grow our partner base,” he said. “There are a number of product extensions options that are available including retail, a datacentre offering and business continuity. We are researching different market segments however we do not expect any new product releases before the end of this year.”

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