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Government department seeks secure email

Government department seeks secure email

Email service supplier must provide 24/7 support with at least 98 per cent availability on a DSD-approved system

The Department of Human Services has launched a request for tender (RFT) to send and receive secure emails across telco networks.

According to the tender documents, the contract will be awarded for two years with an option to extend for one year.

The department delivers services worth $80 billion per year and includes Centrelink, CRS Australia, Medicare Australia and Australian Hearing.

“Department of Human Services wishes to engage the services of a supplier to provide capability for secure transmission of email and attached items between registered users and the department,” the tender stated. “[It] is issuing this RFT to identify a single supplier of these services.

“Currently DHS achieves this functionality via a secure email solution provided by Verizon under a contract that is nearing its termination date.”

The minimum number of users is about 2000, but this is expected to scale higher as required by blocks of 1000 users. As IT systems integrate between different Government agencies, they all need to have access to the system.

Any applicant must provide secured emails deliverable over the Internet. It must include intrusion detection, allow self-service reporting on user registration and volume trends, be compatible with interoperability standards and include anti-virus checking.

All applicants will undergo a four-stage evaluation process that includes compliance checks, technical evaluations, financial evaluations and a value for money assessment.

All tenders must be in by 2pm (AEST) on May 5.


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Tags CRS AustraliaAustralian HearingMedicare AustraliacentrelinktenderDepartment of Human Services

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