Listed IT services company Powerlan has played a crucial role in helping Acer win a multi-million dollar contract to supply notebooks to the Department of Human Services (DHS) in Victoria.
Acer and Toshiba are the only two vendors contracted to supply notebooks to the department - the second largest in Victoria. Powerlan plays a crucial part in that supply with its e-commerce platform.
Under the agreement, the DHS asks for a quote from Powerlan. Orders are then raised with the reseller, which then orders with Acer via its e-commerce solution.
"Even though there has been a shift from the reseller being the prime contractor to the vendor, the reseller pretty well runs the whole show under the umbrella of the contract," explained Acer's National Government sales manager, Michael Cefai. "The advantage to the reseller is they have a secured contract for at least three years so they can say, let's partner, sign a teaming agreement and go for it'."
This is the first time the DHS has had a contract for notebooks or centralised its purchasing decisions for the product. It is the second largest government department in Victoria - a factor that was a major issue in Acer's decision to partner with Powerlan, which is well versed in government contracts.
"Powerlan has such a market and mindset in the government space that there is great synergy between the companies," Cefai said. "It is very hard to find resellers with such a vast contract base, although there are others in the channel who do fit the bill and we are looking at partnering with them for upcoming contracts."Most of the notebooks provided will be at the high end, incorporating such features as biometric technology.
"Some may even end up as remote servers," Cefai said, adding Acer's two-hour commitment warranty service was a major factor in the win.Photograph: Acer's Michael Cefai