Gartner: Managed Security a growing trend

Gartner: Managed Security a growing trend

19 per cent growth average in client numbers for providers, with few instances of providers losing customers indicates a positive market, according to the report

Managed security services continue to be a lucrative business for committed providers, according to a new Gartner report.

The analyst group cited a 19 per cent growth in their client bases across the region over the last year. Its MarketScope for Managed Security Services in Asia-Pacific, also found a 24 per cent increase in the number of devices under management.

The report gave the overall market a positive rating and highlighted standout performers, Seccom Global and Verizon Business, in its “strong positive” category.

Only Unisys and VeriSign reported a drop in clients over the past 12 months, which Gartner claimed was the result of ineffective marketing from Unisys and a long period between VeriSign’s first announcement that it would enter the managed security business and its acquisition by SecureWorks.

Seccom CIO, Gavin Matthews, said the service provider experienced a 24 per cent increase in customers over the past year, built on the back of rising demand for security in the cloud, disaster recovery and compliance services.

“We’re finding organisations are sensing a maturity in the market – and are recognising that as they are not an IT company, they can get security cheaper by having it provided as a managed service than having it in-house,” Matthews said.

“We’re not picking up any confidence issues with having managed security. There has been enough market direction as Australia is following trends from Europe and the US for the past two or three years.”

Matthews said Seccom had grown its offering over the last year to deliver on promises made last year.

“Our vision for the next 12-24 months was also taken into account,” he said.

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