Since signing with vendor Citrix as a distributor in May of last year, Alstom IT has furthered its mission to be seen as a value-added distributor by throwing open the doors to its second Citrix Authorised Learning Centre (CALC) in Sydney.
Alstom IT's Citrix Learning Centre offers a range of courses developed to train resellers and end users on the installation and use of Citrix networking products, according to Penelope Leete, product manager for Citrix training at Alstom IT. Citrix software enables enterprises to deploy applications across a network based on a client-server model.
According to Michael Abel, Citrix regional channels marketing manager, Asia Pacific, courses include administration and entry-level classes for users of the software right through to installation and Web application development.
Citrix has around 17 training centres across the Asia-Pacific region and Abel claims they can provide a good tangential revenue stream for distributors. He said Citrix training centres run around 40-50 courses a year and the average one or two-day course costs $1000-1200.
Alstom IT launched into training in 1998. It offers courses in Sun, iPlanet and HP Openview product lines, and is looking to bring on more vendors in the future, said Mike Almond, manager for business development at Alstom IT.
Although reticent to pin a dollar figure on Alstom IT's training business, Almond said it follows a long-term strategy by the distributor to add tangible services to its existing product sales.
"Because of the depth of Alstom, we don't need the return on investment to be immediate," said Almond. "But in saying that, Alstom is not the kind of company that is going to do something without a strong business potential behind it."
The distributor now has CALC locations at its corporate headquarters in the Sydney suburb of Pymble and North Ryde, as well as a training centre in every capital city through its training partner network, said Almond.Photograph: Citrix's Michael Abel