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Aberdeen Group Cites Epicor’s Ability to Deliver Strong Return on Investment with Low Total Cost of Ownership

Research Report Focuses on Epicor’s Performance in Delivering Midmarket Customers Total Value that Out Performs Best-in-Class Standards
  • 06 August, 2009 11:27

<p>Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, has announced the results of a recent research report from Aberdeen Group that shows Epicor’s success in delivering low total cost of ownership (TCO) along with measurable return on investment to its midmarket customers. The survey results in the report, “Epicor Mid-Size Customers: Beating the Best-in-Class with Low TCO[1],” measure Epicor against Best-in-Class standards and industry average figures for several key performance metrics.</p>
<p>“Through our recent survey of the ERP in Manufacturing landscape, we found Epicor’s midsized customers are producing 55% and 42% better-than-average results in inventory and administrative cost reductions respectively, and exceeding even our Best-in-Class standards in terms of scheduled improvements, and they are doing it at a lower cost,” said Cindy Jutras, Vice President and Research Fellow with Aberdeen Group. “In looking at Epicor’s total cost per user per percentage point of improvement, the analysis shows Epicor customers seeing 16% lower cost than mid-size best-in-class; 61% lower than the mid-size industry average; and 51% lower than the total pool of midsize companies.”</p>
<p>The research data shows Epicor exceeding both best-in-class scores and industry average scores among midmarket companies in the areas of improvements in complete and on-time shipments; improvement of manufacturing schedule compliance; and overall average improvements. Epicor also exceeds industry average scores in reduction in administrative costs and reduction in inventory metrics.</p>
<p>TCO in Action</p>
<p>The report cites the TCO example of Epicor customer Symetrics Industries, LLC, a privately-held Florida corporation that specialises in the design, manufacture and testing of electronic systems for the U.S. Department of Defense, prime contractors and military organisations around the world. “Since 2005, (Symetrics) has seen its revenue per operator increase 82% and on-time delivery progressed from 88% to 92% in 2007.” Towards the end of 2008, on-time delivery was more than 99%.</p>
<p>“The research conducted by Aberdeen attests to Epicor’s commitment to delivering high performance solutions that help streamline and accelerate business processes to provide a tangible return-on-investment,” said George Klaus, chairman, president and CEO of Epicor. “The need to do more with less and reach financial and operational objectives is not limited to the midmarket. Companies of all sizes are realising the capacity of Epicor solutions to deliver on the capabilities needed to run their business without the burden of a heavy cost of ownership.”</p>
<p>Visit to download the complete report, “Epicor Mid-Size Customers: Beating the Best-in-Class with Low TCO.”</p>
<p>About Epicor Software Corporation</p>
<p>Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor celebrates 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company’s worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit</p>
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<p>Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.</p>
<p>[1] Aberdeen Group, “Epicor Mid-Size Customers: Beating the Best-in-Class with Low TCO,” Cindy Jutras, July 2009</p>

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