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VERITAS Broadens Global Services Portfolio, Initiates Four Consulting Practices to Enable Utility Computing

  • 06 May, 2004 10:51

<p>For Immediate Release</p>
<p>VERITAS Broadens Global Services Portfolio, Initiates Four Consulting Practices to Enable Utility Computing</p>
<p>Michael Sinneck, industry veteran formerly with Microsoft and IBM, appointed senior vice president, VERITAS Consulting</p>
<p>LAS VEGAS – VERITAS VISIONTM 2004 – May 6, 2004 – VERITAS Software Corporation (Nasdaq: VRTSE) today announced the substantial strengthening of its global services organization and offerings with the formation of four consulting practices, accelerated adoption of its premium technical support service offering, Business Critical Support, and the expansion of its global Certified Professional Program. VERITAS’ global services help customers to realize the promise of utility computing and the cost and productivity benefits that result from aligning IT services with changing business needs.</p>
<p>As customers navigate the complexities of managing today’s heterogeneous IT environments and begin migrating toward a utility computing model where IT is delivered as a measurable service, VERITAS consulting, education and support services will become key resources in helping them to achieve long-term success.</p>
<p>“We’ve decided to adopt a utility computing model to achieve better IT alignment across our business units,” said Gerald Pawsey, principle strategy and architecture, British Sky Broadcasting Network, the United Kingdom’s premiere digital television broadcaster. “VERITAS’ consulting professionals have been instrumental in driving project phases forward as ‘trusted advisors’ and have been helping us to select the right technologies for the job. We believe that the heterogeneous nature of VERITAS software combined with a compelling vision for utility computing make VERITAS an obvious choice for us in many areas of our IT infrastructure.”
35-Year Industry Veteran to Lead Consulting Services
VERITAS today announced the appointment of Michael Sinneck to lead VERITAS consulting services, reporting to Greg Hughes, executive vice president, VERITAS global services. Sinneck joins VERITAS from Microsoft where he led the worldwide services organization. In that role he focused on evolving and strengthening Microsoft’s integrated consulting services and product support organization. He also led efforts to enhance the company’s partner relationships. Prior to joining Microsoft, Sinneck was vice president, business operations and strategy for the IBM Global Services Business Innovation Services unit which was an integrated consulting and systems integration business. Sinneck holds a bachelor’s degree in mathematics from St. Francis College in Brooklyn, New York.</p>
<p>At VERITAS, Sinneck will build industry-leading global practice organizations of computing infrastructure and consulting experts. These experts will advise customers on how they can achieve optimal data and application availability, system performance and lower costs.</p>
<p>VERITAS Consulting Forms Four Practices to Enable Utility Computing
VERITAS consulting services are intended to complement existing professional services offerings and are available to customers through their sales account managers. The practices include:
Disaster Recovery – Certified disaster recovery professionals along with engineers and architects consult and advise in the development of comprehensive disaster recovery programs that minimize the impact of unplanned downtime.
Storage Management – Professionals consult and advise in identifying suboptimal areas of storage service and offer product-independent reference models for benchmarking. They facilitate the development of open architectures, processes and organizations that optimize the use of existing resources and lay the foundation for evolving to a utility computing infrastructure.
Application Performance Management – Professionals consult and advise to identify mission-critical application performance bottlenecks, recommending solutions that improve user satisfaction and productivity and creating reporting tools that help IT identify trends before they become problems.
Utility Computing – Through workshops and assessments, professionals develop a utility transformation program to execute a pragmatic building block approach to the deployment of service level agreements and the metering and chargeback of IT services.</p>
<p>“Customers are aligning their IT resources to the changing needs of their businesses, and are looking for innovative ways to maximize existing investments, lower operational costs and increase employee productivity,” said Greg Hughes, executive vice president of global services, VERITAS Software. “With the addition of Michael Sinneck to our team and the launch of these four practices to our consulting portfolio, we are well positioned to work with our customers and partners to architect and implement the VERITAS software solutions that will help them realize the promise of utility computing.”</p>
<p>Business Critical Support Gains Broad Acceptance
Since its inception in 2003, more than 70 strategic customers worldwide have purchased VERITAS’ premium technical support offering, Business Critical Support. Business Critical Support is designed specifically for multinational enterprises whose success depends on uninterrupted access to data and applications. The support offering includes proactive support from a dedicated account manager and team of senior software experts, personalized support planning, priority case handling and exclusive access to advanced training. Business Critical Support is available to customers through their VERITAS sales account teams.</p>
<p>Education Services and Certified Professional Program
The VERITAS Certified Professional Program offers the opportunity for VERITAS software users to become certified in storage management and VERITAS software systems. With the addition of a complimentary four-step education model, users can quickly assess their educational needs and develop the most appropriate curriculum. Career certifications currently offered to customers and partners include: Data Protection, High Availability and Backup Execä. With eLearning, classroom, and onsite training delivery methods available, users can get certified at their own pace and convenience. Once certified, users benefit from participating in the 2,625-member strong global VERITAS Certified Professional Community where they can network with their peers, share experiences and solve common problems. For more information on how to assess educational needs, visit:</p>
<p>“Today, VERITAS trains more than 25,000 people each year, offering nearly 100 courses in 37 classrooms worldwide,” Hughes concluded. “No one in the industry today knows more about system availability, performance and automation – the building blocks of utility computing – or brings more experience to bear than the professionals at VERITAS Global Services.”</p>
<p>About VERITAS Software
VERITAS Software, one of the top 10 largest software companies in the world, is a leading provider of software and services to enable utility computing.  In a utility computing model, IT resources are aligned with business needs, and business applications are delivered with optimal performance and availability on top of shared computing infrastructure, minimizing hardware and labor costs.  VERITAS products and services for data protection, storage &amp; server management, high availability and application performance management are used by 99 percent of the Fortune 500. More information about VERITAS Software can be found at</p>
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<p>Press Contacts:
Narelle Wilson, General Manager Marketing, Australia and New Zealand, VERITAS Software
(61 2) 8220 7000,</p>
<p>Fiona Martin, Account Director, Max Australia
(61 2) 9954 3492,</p>
<p>Copyright © 2004 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS Logo, Backup Exec, and VERITAS VISION are trademarks or registered trademarks of VERITAS Software Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.</p>

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