Why successful managed service providers (MSPs) rarely see their customers (and why that’s not a bad thing)
Traditionally, in-person contact can be the deciding factor when establishing a business relationship with a new customer.
<p>“Organisations large and small and around the world are still feeling the effects of the poor economy. Despite the economic downturn, organisations must still protect their networks from a myriad of viruses, malware and other threats,” said Jan Hichert, CEO, Astaro. “One reason for Astaro’s continued success is that Unified Threat Management solutions have always been about reducing the total cost of ownership of network security and the reduced costs associated with deploying a UTM are especially attractive during a down economy. Additionally, our open source based development model allows us to deliver high quality security solutions at a low price point.”</p>
<p>Astaro, the fourth largest pure-play Unified Threat Management (UTM) vendor worldwide, enjoyed third party recognition for the company’s innovation and commitment to improving network security standards. During the second quarter of 2009 Astaro became the only UTM vendor to attain VMware Ready certification, was listed in the visionaries quadrant of Gartner’s SMB Multifunctional Firewall Magic Quadrant and was recognised by Everything Channel as having a Five-Star partner program.</p>
<p>During the second quarter Astaro successfully introduced the Astaro Security Gateway 625 model, which is designed to provide protection for organisations with up to 4,000 users. Astaro also introduced its new feature request site which empowers customers, partners and employees with a forum for suggesting features and improvements for Astaro’s security products.
“As Astaro continues to grow and offer additional services we will strive for the same level of excellence that has allowed us to succeed during the current economic downturn”, Hichert continued. “A crisis is a situation that holds dangers as well as opportunities. It is up to us to seize the opportunity lying hidden in a difficult situation and turn it to good account.”
About the Magic Quadrant
The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose</p>
<p>About Astaro Corporation
Astaro offers the most complete and easy to use Internet security appliances available. Combining best of breed applications, the proven quality of Linux and enterprise level performance, Astaro’s award-winning products provide the latest protection with the best total cost of ownership. Software, hardware and virtual appliance offerings provide users the flexibility to meet a wide variety of deployment scenarios. Distributed by a growing worldwide network of more than 3,000 resellers, Astaro products protect over 100,000 networks for 47,000 customers across 60 countries. Astaro, headquartered in Wilmington, Massachusetts, USA and Karlsruhe, Germany, offers free downloads of its products at www.astaro.com.</p>