Apple Australia has denied there is an iPhone 3GS drought despite several of its major telco partners running short on supplies.
Telstra’s official website has posted a notice which states: “There is currently a global shortage of iPhone models, and we are out of stock of some models”. Customers can register to be notified by email once there is new stock.
Apple has refuted the notice by the telco. An Apple spokesperson has stated that the vendor is experiencing some shortage but has continued to ship the iPhone 3GS and partners are still receiving stock. Meanwhile, it is business as usual for the company’s online portal, where the phone is still advertised as available.
Optus and its wholly owned subsidiary, Virgin, are also facing a shortage. Both have an [[xref:http://www.virginmobile.com.au/iphone |out of stock sign|new]] on their websites and Optus has said only the 8GB iPhone 3G is still available. The company has advised that some retail outlets may still carry old stock and recommends customers to call their local Optus shop to find out.
A Vodafone spokesperson said the company is in the same predicament as its competitors but refused comment on whether the vendor was to blame. It will continue to capture customer details and will work on a first in first serve basis. Registered customers will be contacted directly once stocks are replenished.
For customers who have already placed an order for the phone, Vodafone will be taking a case-by-case approach. Depending on an individual’s contract terms – existing or migrating – the company may offer credit to compensate for the delay.
Vodafone’s sister company, 3, launched the iPhone 3GS two weeks ago and has limited stock of the product.