NSC has begun its IP telephony system rollout at Sydney’s Macquarie University.
The integrator snagged the managed service contract in a tender process, which was opened late last year.
NSC managing director, Craig Neil, said the company’s previous relationship with the university may have contributed to the win.
“Macquarie had bought a small amount of Avaya technology from another business partner but that partnership didn’t work out so we started to engage with the client a year before the tender came out,” he said.
Using Avaya hardware and software, NSC will deploy a new communications structure to replace the 25-year-old network at Macquarie’s North Ryde campus. The project involves 6000 access points for staff and students and will facilitate any future installation of unified communications tools.
The IP telephony system went live in June at certain administration sites on campus and will gradually expanded to other buildings. The project is set to be completed by July next year.
Neil conceded that a university environment was very different to the usual corporate locations NSC usually deals with. Security policies and working around active students onsite were some of the challenges the integrator has encountered so far.
“It’s not easy but we learnt a lot from previous educational institute projects such as our work with the Australian National University.”
NSC was contractually obliged to keep the contract value a secret but Neil revealed that it was a significant amount and ranked it one of the top five deals of the year for the company. The five-year contract, with an option to extend, includes future maintenance and upgrades.