IBM stresses importance of multi-channel retailingIBM is focusing on raising the profile of multi-channel retailing, launching a range of POS solutions reflecting the importance of the Internet.
According to IBM retail industry manager, Australia/New Zealand, Anthony Sagona, the online channel is gaining acceptance by consumers in terms of the number of people shopping on the Web and the amount they spend.
"From a global perspective, the online channel is a real channel," he said. "Underlying that, the type of customers who shop on the Web are more mainstream, reflecting general shopping demographics."
The key, Sagona said, is not only in utilising the online channel, but integrating it into a multi-channel retailing model. "The online world is the glue that sticks all the other channels together."
OziSoft takes on Hasbro
Distributors OziSoft and Acclaim have finalised an agreement to bring the Hasbro Interactive software stable under the Infogrames banner.
As of March 1, OziSoft will assume responsibility for the distribution of Hasbro software titles, including those previously distributed by Acclaim. The move comes after the acquisition by Infogrames Europe of the Hasbro Interactive group.
In a memo to dealers, the companies explained stock will be supplied in accordance with current OziSoft terms. Retailers holding current Hasbro stock will also be covered under their current OziSoft terms, according to the companies. Hasbro's agreement with Tech Pacific has yet to be finalised.
JOAG jumps at X-Box
Take-Two Interactive Software, the parent company of Jack of All Games, will develop titles for Microsoft's anticipated X-Box console.
The company has announced it has begun the development of several software titles for the console, including driving games Grand Theft Auto 3 and 4x4 EVO 2. Other titles published by the company include Midnight Club: Street Racing and Duke Nukem.
Outsourcing the key: IDC
The complexity of integrating front- and back-end retail procedures on the Internet will lead more and more retailers to outsource some or all of their e-logistics functions, according to the senior analyst for IDC's Internet and e-commerce program, Lisa Shishido.
"Outsourcing e-logistics requirements allows companies to focus on core competencies and take advantage of the economies of scale offered by third-party e-logistics providers," she said.
Other advantages include increased efficiency, reduced inventory and a wider delivery network.