The Australian Communications and Media Authority (ACMA) has approved Australia’s first training program for wayward SMS spammers.
The ACMA-approved program was devised by Oxygen8 Communications as part of an enforceable agreement and will train staff and customers on the provisions of the Spam Act 2003.
Oxygen8 Communications provides technology platforms for companies offering SMS services like premium SMS and bulk text messaging.
In 2007 and 2008, the regulatory body received several complaints about content providers using Oxygen8’s platform and accused the company of breaching the Spam Act 2003 by sending messages without user consent, clear sender identification or a usable unsubscribe function.
In December 2008, the Oxygen8 agreed to an enforceable undertaking to monitor messages being sent with its systems and to train its staff and customers with the new training program.
Earlier this month, ACMA obtained interlocutory orders from the Federal Court of Australia against three companies for spamming phone users with premium SMS offers.
Then followed ACMA’s hefty $110,000 fine against Optus for sending 20,000 commercial text messages without accurate sender information.
ACMA chairman, Chris Chapman, said it was “encouraging to see an SMS aggregator take the lead in ensuring compliance with the Spam Act amongst its staff, directors and clients."