ASX-listed integrator eServ has secured a contract with newly formed carrier COMindico to deploy its Business Support System.eServ out-tendered five other multinational companies for the contract to integrate the carrier's business software applications including CRM and billing, which is traditionally the most complex application to integrate for a carrier claims Ian Buddery, CEO of eServ.
While eServ will provide COMindico advice on which applications to use, it will remain a deployment partner, according to Buddery.
"Our role is a tactical role, not a strategic one. We might advise on which applications to use but COMindico will choose, and we're there to deploy," said Buddery.
Buddery is optimistic that the one-year, multimillion-dollar contract will develop into a long-standing technology partnership.
The integrator was chosen, according to Buddery, primarily on two criteria: the highest skills set and the best architectural deployment history. "It did not go to the cheapest, it went to the bid with the best substance," claimed Buddery.
COMindico is set to become an Australian wholesale carrier of convergent services. Without legacy infrastructure the company claims it can build a fully converged IP network from the ground up. COMindico has a number of high-profile backers including JP Morgan, AGL, AMP Asset Management and Consolidated Press Holdings Group.
Photograph: eServ CEO Ian Buddery.