Services Briefs: Accenture, outsourcing, Commander

Services Briefs: Accenture, outsourcing, Commander

DOCS by Accenture

Accenture has shouldered out six competitors and won a $5 million contract to supply and configure a client system for the NSW Department of Community Services (DOCS). "The new client system will be used organisation-wide and will improve support for child protection reporting, case management records and administrative data," said DOCS director general Dr Neil Shepherd. The system is based on Siebel's e-business software and is designed to cater for the new legislative and policy changes that have altered requirements for gathering and reporting information.

Go forth and outsource

A new report from research company Meta Group claims that by 2005 nearly all IT organisations are going to outsource at least one mission-critical technology operation. So while the rest of the private sector and government might not be biting, look around the IT industry itself and analysts suggest you might start finding some opportunities. The analyst group said IT outsourcing spending is "discretionary" in nature, and most often it is being driven by cost reduction. The group also suggested that "size is not everything", and that smaller niche providers have just as much chance of winning outsourcing deals.

Commander still in black

ASX-listed IT services company Commander has posted full-year results with flat revenue and slightly lower profits than it achieved in the 2001 financial year. The company posted revenues of $199.8 million and net profit of just over $10 million, only slightly down on the $10.8 million recorded the previous year. That aside, Commander has managed to stay profitable during a year when economic conditions remained bleak and it spent up on acquisitions such as Siemen's PABX business, distributor UniTel, and systems integrator EvolutionIT. The company has started the new financial year in similar fashion, acquiring large HP reseller Centari Systems.

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