The status upgrade gives Dimension Data more access to sales, marketing and technical training, and increases the level of cooperation on sales initiatives between the two.
“It takes us from a tactical engagement with them where we were working together based on the business we were going after to more of a strategic relationship where we start to actually plan what we’ll do together,” DiData national Microsoft practice manager, Brian Walshe said.
He said the two companies planned to increase their advertising of the new gold status around the start of the next financial year and would focus on training staff till then.
“It [the partnership increase] commits us to a higher level of training from a technical and sales perspective with Quest… it’s also a key differentiator for us in the market,” Walshe said.
“What we’re looking to do is double our software revenue through Quest this year and the flow through for that… could be a massive upside. What we’re seeing is a lot of movement to Exchange."
In September 2008, Quest Software boosted its channel commitment by hiring Fiona McFarland as its first partner manager.