Brother has extended its relationship with Synnex, giving the company full distributor status.
Synnex began distributing the vendor’s consumables nine months ago, and will now have access to Brother’s full range of hardware as well.
Brother national distribution manager, Dean Kendall, said the company first struck up an alliance with Synnex to forge an increased local presence. “We have a number of state-based distributors but have never had a national one,” he said. “Synnex, with their four warehouses and offices around Australia, gave us that breadth of a national distributor.”
Kendall said the decision to promote Synnex’s status was a result of positive customer response.
“At the beginning both our companies decided to only deal with consumables first to see how Synnex customers took to our consumables,” he said. “They were really happy with the sales and from that, it allowed us to move to the next stage onto hardware.”
Kendall expects the new arrangement will promote a healthy relationship between Brother and Synnex and add value to the vendor’s brand in the market.
HP also opened up its partnership with Synnex in December last year, giving the distributor full access to the vendor’s range of consumables and commercial desktops. Prior to the agreement, Synnex only covered HP notebooks and high-end multi-function printers.