Internet service provider (ISP), Internode, has announced a plan to hire 50 new recruits for the company’s customer service, help desk and finance sections.
Most of the new positions will be in customer operations based at Internode’s Adelaide call centre, bringing the ISP's headcount Australia-wide to almost 400.
Internode CEO, Pat Tapper, attributed the recruitment to a steady business growth rate.
“We have been growing for the past five years at roughly 30 per cent per annum,” he said. “Even with a slow down of the broadband market in general, the demand for our services hasn’t abated and we see this continuing onto the next financial year.”
With the ISP’s pending plans to release a mobile broadband service, Tapper anticipated greater demand.
“We want to get ahead of the curve,” he said. “What we want to do is get on top of our customer service level in terms of being able to have more service people available to take calls.”
Tapper added the positions should be filled by the end of April and hinted at additional recruitment in future.
“The rate of growth will remain over time and so we will continue to hire.”
Internode brought out a 100 Mbps Fibre-to-the-Home (FTTH) broadband service and an unmetered TiVo content deal earlier this year.