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The Metropolitan Opera Selects Epicor to Support Retail Operations

  • 24 March, 2009 12:52

<p>Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions to the midmarket and Global 1000 companies, has announced that the Metropolitan Opera in New York has selected the Epicor Retail Software as a Service (SaaS) solution to provide the Met Opera Shop with systemic infrastructure and software to help drive retail operations.</p>
<p>The Met, celebrating its 125th anniversary this year, has been a vibrant home to the world’s most creative and talented artists, including singers, conductors, composers, orchestra musicians, stage directors, designers, visual artists, choreographers and dancers. Each season the Met stages more than two hundred opera performances in New York, drawing audiences of more than 800,000, while millions more experience the Met through advanced new media distribution initiatives and state-of-the-art technology.</p>
<p>To support a newly renovated retail store within the Metropolitan Opera House, the Met sought a robust retail solution that would easily integrate with existing technology and enable the retail team to run its operations as efficiently and effectively as possible. The Epicor Retail SaaS offering, which delivers Epicor’s acclaimed Store, Merchandising, Audit &amp; Operations Management, and CRM modules, addressed those needs.</p>
<p>“We’re honored to be involved with the Met to help strengthen its retail operations,” said David Henning, executive vice president and general manager for Epicor Retail. “Our SaaS model is ideal for organisations such as the Met that need a proven solution that offers low total cost of ownership, coupled with access to a team of technology and retail industry experts.”</p>
<p>The Epicor Retail SaaS delivery model is a turnkey retail solution that provides retailers with access to Epicor’s award-winning suite of solutions for the specialty retail marketplace while virtually reducing the dependency on onsite retail IT infrastructure. The “pay as you go” SaaS pricing model eliminates the need to amortise the cost of “traditional” software licenses, providing substantial total cost of ownership advantages as a result. The Epicor Retail SaaS solution includes the associated implementation and integration services, support and maintenance as well as ongoing updates and upgrades, giving retailers the freedom and flexibility to focus their IT resources on other parts of the business. With a proven four-month project timeline from project kick off to live, the Epicor Retail SaaS solution offers significant time-to-market benefits.</p>
<p>For a fixed fee plus a one-time start-up charge, the SaaS offering delivers Epicor’s acclaimed Store, Merchandising, Planning, Audit &amp; Operations Management, and CRM solutions via reliable, high-speed networks. Epicor hosts the software on secure, redundant servers, supplies and installs all hardware, software and infrastructure, and provides round-the-clock data security, backups and complete system maintenance – all at a fraction of the cost of an on-premise software licensing and implementation model. The SaaS offering also includes ongoing updates to the latest Epicor Retail software releases, making it the last migration a retailer will ever need.</p>
<p>Today, many of the world’s leading retailers utilise Epicor Retail solutions and services to become more profitable, productive and competitive. Epicor’s solutions leverage proven Microsoft .NET technology to improve business operations and meet the evolving merchandise and service expectations of today’s cross-channel shoppers. Epicor delivers comprehensive retail management solutions to enterprises in all tiers – from regional chains to multichannel global brands. Retail customers include hundreds of marquee names, from Aéropostale, American Eagle Outfitters, and Ann Taylor to Zales and Zumiez. Epicor employs more than 800 employees in retail-focused operations.</p>
<p>About Epicor Software Corporation</p>
<p>Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor celebrates 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company’s worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit</p>

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