Financial software vendor Reckon and Express Data have parted ways, with the distributor informing resellers and retailers it will no longer sell or support the company's Quicken software suite.
With software sales plummeting since the boom months of May and June 2000, it is understood Reckon will handle its own distribution. Express Data is remaining tight-lipped about the split, but maintains it was relatively amicable.
Resellers are being advised to contact Quicken's dealer sale number on 1300 653 449 to process orders and returns.
With the exact reason for the termination of the distribution agreement unclear, retailers have been left to speculate. Quicken has been plagued in recent months with slow sales. At the end of last year, the company advised its trading loss for the year would be around $20 million, with an additional non-cash loss of approximately $3 million being incurred as a result of restructuring charges. Its cash reserves would be between $7 and $8 million, the company reported.
However it is not all doom and gloom for Quicken. Synnex has announced it will distribute the Quicken range of OEM products to the local PC assembler market.
Integrators will be able to bundle the financial management software on their machines and Reckon is gaining ground in the OEM market.
"The Australian OEM market is an important strategic area for us," said Quicken's business development manager, Neil Williams.
Synnex will distribute the Quicken consumer products, as well as business software such as QuickBooks and QuickBooks Pro with multi-user licences.