Automated IT management, designed to allow businesses more time to concentrate on their customers, is the main focus of new Tivoli software released by IBM.
Featuring new identity and storage resource management products, IBM claims the new software closes the gap between business aims and IT processes through an autonomic computing model that reduces the need for manual intervention.
"For most businesses, information is the most important thing because you cannot run without it," said Steve Burke, regional manager, Tivoli Software, IBM Australia and New Zealand. "We [Tivoli] are about efficiency and business continuity, achieved by making advances up the curve of intelligent management."
New products in the range include Identity Manager, which IBM believes will reduce IT costs and increase security by automating access rights to applications and resources. There is also a privacy manager designed to automate privacy enforcement across e-business and allow companies to deliver tailored customer applications that comply with privacy regulations and corporate privacy policies.
Burke estimated the recent acquisition of identity management outfit Access360 had saved Tivoli two years in development time and will allow it to integrate with more than 70 software vendor products. "We know our customers have a diverse range of products and we have to be able to support them," he said.
He also highlighted another acquisition within the past month, storage resource management firm TrelliSoft, and said it was critical to the delivery of new storage management software. IBM claims this software can proactively deliver information, resolve problems, detect and prevent space allocation problems and prioritise application recovery.
"Integrated with our storage management technology, it can sort through data and, for example, remove anything stored by people no longer working within the organisation," Burke said.
The software features include advanced reporting and information gathering on virtually any storage hardware device in the network and chargeback capabilities, allowing customers to track storage use by department or volume.
Training on the new software will be available for all IBM channel partners.