Distributor Intelligent Technologies has fallen into voluntary liquidation due to "an exceptional taxation ruling dating back five years" according to a senior executive.
Ian Degarnham, managing director of the printer connectivity-focused distributor, said the specific reasons for liquidation are "complex" but had nothing to do with the overall performance of the printer and network server market.
He stressed that all the company's taxes were up to date but the exceptional element had caused the directors to turn the company over to administrator William Buck on January 2.
Degarnham said that Intelligent Technologies had only two core creditors, the Australian Taxation Office and printer server manufacturer, AXIS. He wouldn't disclose the amount owed to creditors.
However, AXIS' national manager for Australia and NZ Chris Jefferis said the sum was "significant". AXIS' new national distribution partner is Alloys International. Axis also uses LAN Systems and Optistor.
Intelligent Technologies distributed AXIS, i-data and Troy-XCD products in addition to their own Intelligent brand.
An Intelligent Technologies reseller, who declined to be named, told ARN the distributor was now trading under the name Intechnet.
Degarnham confirmed that Intechnet, which was established nine years ago, would take over the distribution of the printer connectivity range only, however he said Intelligent Technologies "is not trading".
Meanwhile, the fallout has left AXIS end-users in the lurch regarding service and support. Jefferis says he has been fielding calls from customers all week. "At some stage we may have a distributor that can take on that element of service and support but its put us under a bit of pressure at the moment," he said.
Degarnham denied ex-Intelligent Technologies customers requiring service and support are being "left in the lurch".
"Intechnet has the most extensive print connectivity Web site in the world," he said. "Intechnet is taking care of all AXIS print connectivity issues 24 x 7 - at no cost."