The Australian Domain Authority (auDA) has forced Internet Registry Pty Ltd into issuing an apology after sending false and misleading notices to domain name customers.
Internet Registry is no longer an authorised domain name reseller, let alone a registry, after new regulatory changes took effect on July 1. The changes saw auDA assume the role of official industry watchdog with six registries appointed to distribute .au domain names.
Internet Registry will undertake corrective action after auDA threatened legal action under the Trade Practices Act for a mail-out to customers that auDA deemed "misleading and deceptive conduct".
"This demonstrates that auDA is serious about enforcing ethical behaviour in the domain name industry, and is prepared to act swiftly to protect registrants," said Chris Disspain, auDA's CEO.
Internet Registry has agreed to all of the demands made by auDA by issuing a clarifying statement to its mail-out customers, in which it pledges never to send out material that: appears to be an invoice; represents Internet Registry as having the authority to register and renew domain names; represents Internet Registry as having the authority to register domain names for longer than two years; or says that a $198 fee must be paid to register or renew domain names.
It will also post this clarifying statement on its Web site and has offered refunds to any customers who believe they have been misled by the mail-out.