Nextgen opens Vic office
To support the Sydney-Melbourne link of Nextgen Networks' 8400km fibre-optic ring around Australia, the company has appointed two new executives and opened a Melbourne office. The office will manage Nextgen's interests in Victoria, South Australia and Western Australia. Nextgen expects the Sydney-Melbourne link to be the busiest in the country and is slated for completion in July 2002. Former Bluegum and Lotus director Larry De Cata will head the Melbourne office as sales manager, southern region.
Genesys adds to PeopleSoft
CRM consultant Genesys Laboratories has announced a strategic alliance with PeopleSoft aimed at tightening integration between PeopleSoft's 8 CRM suite and Genesys's own contact centre products. A wholly owned subsidiary of Alcatel, Genesys plans to develop a Gplus Adapter for PeopleSoft 8 CRM, which it claims will save organisations time and money by delivering pre-configured integration of Genesys 6 multimedia contact centre solutions, including versions 6.0 and 6.1, with PeopleSoft 8 CRM. The Genesys 6 Suite includes enterprise routing, network routing, universal workflow, outbound contact, Internet contact and workforce management.
StorageTek bundles DataCore
StorageTek has entered into an agreement to bundle its 9176 disk subsystem with DataCore's storage virtualisation software SANsymphony in Australia and New Zealand. Meanwhile, the vendor has appointed storage and imaging distributor ACA Pacific. StorageTek claims the SANsymphony software will enable users to save on the cost and management of StorageTek's 9176 RAID as well as being able to pool their storage resources for maximum utilisation. The SANsymphony software will be installed with StorageTek disk subsystems in StorageTek's SAN Institute in Sydney and its offices in Melbourne.