Telstra’s plan to demolish its Canberra sub-exchange has been met by criticism from the Competitive Carrier’s Coalition (CCC).
The telco plans to move its 30-year-old Alexander sub-exchange to a new site and claims it will upgrade the network to make high-speed Internet available to all end-users in the exchange area.Under the plan, Telstra wholesale customers could access the new exchange at an additional cost to them, or they can switch to Telstra’s resale products.
The move will result in six ISPs, including iiNet, being disconnected as the copper wire is cut.
CCC executive director, David Forman, said the 15 weeks’ notice that Telstra has given ISPs was unacceptable.
“People sign up for years on these kinds of things, and the lack of information in terms of alternatives has compounded the issue,” he said. “If you look at Holland, where the incumbent provider is undergoing a similar upgrade process, it is working under a two-year timeframe, which reflects the time it takes to come up with workable solutions.”
Forman said this was the first time Telstra had done something like this.
“For a number of years though, Telstra has been slowly building into the wholesale contracts things such as the need to only give 15 weeks’ notice,” he said. “In my mind, there’s no question that if Telstra gets away with it here, they will follow through into other regions and cities.”