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Two year project delivers new retail information system to help little shops compete with supermarkets

A comprehensive new information system offering real time multi-store management is set to revolutionise Australia’s fresh food and grocery sector, providing independent and small operators with the tools to compete against the major supermarket chains. In a two year fixed priced project, Bali-headquartered software developer Mitrais undertook the design and development for long-established Sydney retail systems specialist, National POS Systems.
  • 17 February, 2009 15:53

<p>Spearheading the launch of the new .NET based system in the retail sector is natPOS Grocer for fruit and vegetable shops and grocers. The application includes advanced point of sale functionality and a comprehensive suite of back office functions for the real-time management of accounting and inventory.</p>
<p>It is being joined by natPOS Fresh, for delicatessens and fish markets, natPOS a la carte for the hospitality industry and natPOS Retail which will target the broader retailing sector.</p>
<p>The development also ushers in a new era in which National POS Systems internal software resources will, if required, be backed up by Mitrais to support users of the system.</p>
<p>Sales director of National POS Systems, Ray Mallos, said because natPOS was designed and written ‘from scratch, we are able to incorporate functions aimed at revolutionizing how smaller retailers can operate.</p>
<p>“Mitrais undertook the entire development project. The new applications will enable us to expand our systems in four different areas of retailing. The discipline and professionalism of Mitrais staff ensured that natPOS was well designed even before it was written,” Mr.Mallos said.</p>
<p>National POS Systems considered other methods and resources for developing the new applications including the use of in-house staff, developers in Australia and developers in other offshore locations but all had shortcomings said Mr. Mallos.</p>
<p>“We chose to outsource the development of the software for the new system, because of Mitrais expertise and its affordability. Any reservations we may have had about using an offshore development resource were dispelled by the research we did on Mitrais and by the company’s approach to the project.</p>
<p>“As the project progressed we became increasing confident that Mitrais would deliver a well written system. The patience of its staff, while we were deliberating, showed strength.</p>
<p>“And we had no reservations about a fixed price project methodology, even for a project of this size - it had to be nailed from the beginning.</p>
<p>“Any large project can present unforeseen obstacles but overall the Mitrais team worked hard and long to deliver. The technical skills and methodologies followed were great and reporting was always timely.”</p>
<p>Mitrais CEO David Magson said this was one of the bigger fixed price projects Mitrais has undertaken.</p>
<p>“Fixed price projects are both most challenging and rewarding. We are gaining considerable satisfaction as each natPOS application goes into production,” he said.</p>
<p>The first of the four retail applications, natPOS Grocer combines powerful back-office functionality, multi-store management capability and support for multi-media kiosks.</p>
<p>It can simultaneously manage multiple physical stores at different locations allowing retailers to quickly transfer stock from one outlet to another to meet demand. This represents a huge advance in the capability of information systems to support independent and smaller retailers of fresh fruit and vegetables by potentially ensuring stock can be shipped to where it can be sold and also reduce spoilage.</p>
<p>The key features are in the detail of the operation but notably are its web based Back Office &amp; the natPOS Mobility suite. This is a hand held back office application which operates in real time with Back Office.</p>
<p>The system also supports multi-media kiosks located in each retail outlet. Customers can use these kiosks to highlight specials, access recipes and monitor their membership of retailer loyalty schemes.</p>
<p>About Mitrais</p>
<p>Mitrais was established in 2000 to develop excellence in software development using Indonesia as a base of operations. Its objective is to be a leading near shore provider to Australian software developers and a major force in the Indonesia domestic market. Mitrais is a Microsoft Gold Certified developer, an Oracle Partner and has also certified products in SAP NetWeaver. In 2004 the company entered the health Industry, developing a proprietary hospital management information system which it sells globally. In 2007 it absorbed Mincom Indoservices to extend its operations into the sale and support of mining software (in particular from Mincom) in Indonesia. With offices in Bali, Jakarta and Singapore, Mitrais has more than 80 clients and employs more than 300 staff. For further information visit .</p>
<p>For further information contact:
Ray Mallos
Sales Manager
National POS Systems
Ph: 61-2- 9517-1199
<p>David Magson
Ph: 1100 62 361 75025
Mobile: 1100 62 815 5800 1004
<p>Produced and issued by Infotech Marketing. Contact Mike Vanderkelen Ph (07) 54782177 Mobile 0408116911</p>

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