Nortel’s new enterprise leader, Mark Fioretto, says the organisational restructuring of Asia-Pacific operations will bring the embattled vendor closer to its partners and customers.
From the beginning of January, Nortel’s business across Asia was divided between its carrier and enterprise divisions.
In line with the global business restructuring announcement made in November 2008, Nortel’s managing director, Mark Stevens, left the company at the end of January. The new business leaders are Anthony McLachlan, who will lead the carrier business throughout Asia-Pacific and Greater China, and Mark Fioretto, who became enterprise leader for the A/NZ and ASEAN regions.
Fioretto said the restructuring meant the requirement for country managers no longer existed, hence the departure of Stevens, and was motivated by the different requirements of customers within the enterprise and carrier divisions.
“The whole objective here was to align ourselves end-to-end to those customer requirements and in addition to that, by flattening out the structure, you put the customer closer to the management layer,” he said.
“At the moment one of our most important jobs is to continually communicate with our customers and partners, so by having a flatter management structure the access to executives and the visibility both for executives and from executives of the requirements of the market are closer to their partners and customers.”
Prior to his new role, Fioretto was general manager of the enterprise business for Australia, and that role remained unchanged, he said.