ASX-listed integrator, ComputerCorp (ASX:CZP), has restructured its services business as part of ongoing plans to standardise and expand offerings nationally.
The services division is now broken into three areas of focus: Solutions development; a newly established services-oriented sales team; and service delivery including project management, engineers, service desk, support, management and sparing.
ComputerCorp has also appointed former HP staffer, Attila Peter, as HP services specialist and joined the vendor’s services program, which enables it to access pre-packaged storage and server services.
“Attila’s job is to sell a hybrid of HP’s channel services together with our [ComputerCorp] services, and head up our professional services program,” services sales director, Roy Pater, said. “He will help us find opportunities and assist the sales team to attach services.”
Alongside its professional services push, ComputerCorp recently joined HP’s managed print services program and has charged services delivery manager, Damon Cameron, with building cost per page business.
“We have a major customer pipeline, especially in the mid-tier market,” Pater said. “We have signed half-a-dozen managed print services clients already and see this as another add-on to our managed services business.”
Greg Basford has also been brought on to manage ComputerCorp’s Emerson business. The trio complement a raft of new appointments made across the managed services business last year.
ComputerCorp is working on rebranding its managed services offerings using a standardised methodology, Pater said.
The company signed several significant customers over the past few months including Funds South Australia, Perth Home Care and DTZ, he said..
To assist in building business, the integrator is aiming to strengthen ties with key vendors. Late last year, it reassigned former Telstra business manager, Sam Fong, as Lenovo business development manager to assist the sales team and identifying services opportunities.
ComputerCorp’s relationship with Lenovo was given a major boost following its acquisition of Queensland-based SMB and education reseller, Coretech, last year.
Other recent appointments include former Leading Solutions staffer, Joe Cascio, who has come on as NSW business development manager. ComputerCorp’s Perth sales manager, Karl Pickering, has also relocated to Sydney as senior business development manager to handle enterprise accounts.
“We want to have business development managers in all states that understand managed services,” ComputerCorp eastern region director, Tony Heywood, told ARN. “Seventy per cent of our revenue now comes from the east coast – we’re not just a Perth-based player anymore… we have nationalised the business.”
ComputerCorp acquired Victorian reseller, Paragon IT, for $2.1 million in December.