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Fishing for new printing sales

Fishing for new printing sales

Brother’s national sales manager, Kim Ward, has worked across many fields of IT, both with vendors and distributors. He speaks to ARN about moving from telecommunications to printing, frustrations with the speed of the industry and his dreams of a tropical retirement.

What was your first job?

I was a caddie for South African professional golfer, Dale Hayes, which was a pretty interesting way to start life. My father told me I couldn’t leave school until I had a job – caddying in a golf tournament earned me enough money in five days to support myself for six months.

How did you end up in the IT industry?

I liked new technologies, so I started in consumer electronics during the 1980s and got involved with mobile phones when they first came into the marketplace. Then I went to work for Tech Pacific before it was acquired by Ingram Micro as the Queensland state manager of TelePacific, then national sales manager of key telephone systems.

How did you progress to where you are today?

I worked for a guy at Tech Pacific by the name of Richard Bailey who coaxed his managers to be prepared to step out of their comfort zones and take a few risks every now and then. I was able to advance myself by successfully chasing sales budgets. In my last year with Tech Pacific, I was living in Queensland but working in Sydney which really didn’t work for me. My family was more important so I left to join Brother in Queensland.

What do you like about your current job?

I believe in the company’s products, and the people in the organisation are all keen and working towards the same common goals – it’s always nice working with a group of people who all see the same objective.

What is the biggest achievement of your career?

This is the most significant opportunity that I’ve been given, and my placement has a lot to do with the fact that I was successful when I was the Queensland state manager. I’d say that leaving a very successful business in Queensland to take on national responsibility has made me feel pretty good about that achievement and my opportunities now.

What do you dislike most about the IT industry?

There are so many things going on in the industry that I just don’t have time to do everything that I’d like to do – it’s frustrating sometimes when you can see a number of different opportunities and you just have to focus on those that you can get done, rather than being able to do everything that you want to.


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