Datacom bags award
Datacom, the outsourced customer service centre for IT vendors such as Microsoft, Symantec, Corel, Novell and a division of HP, has won the NSW Department of Education and Training's employer of the year award. Anthony Seaegg, director of Datacom's customer contact division, received the award from John Aquilina, the NSW Minister for Education and Training, at a gala dinner at Sydney's Convention Centre in Darling Harbour. Datacom's reputation as a good employer is a result of the incentives the company provides its call centre staff to stay on long enough to be trained in systems integration and other well-paid technical roles.
ISP bucks the trend
Internode Systems, South Australia's largest locally owned ISP, says it has grown by nearly 200 per cent over the past 18 months. While many of its peers are selling out of the game, Internode has three times as many staff and twice as much revenue than 18 months ago. Simon Hackett, the ISP's managing director and a former AARNet engineer, said the growth was a result of the company's focus on local demands. Hackett pointed to the adoption of ADSL services and the success of Internode's sister company Agile Communications as areas of new growth for the ISP. Agile is a high-speed corporate telecommunications network based in South Australia.
Hojo8 to distribute Connected storage
Wholly owned Hitachi Data Systems subsidiary hojo8 has signed Connected Corporation's storage products in an effort to expand its offering to the SME and SOHO sectors. hojo8 is keen to secure a cross section of the storage provision market, and claims the deal will give it the opportunity to take the lead in the Australian storage service provision market. Meanwhile, Connected is attempting to expand its corporate user base by reaching into the Australian market.