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Perth Energy selects Gentrack to support its growth in Australia's energy market

  • 21 August, 2008 15:03

<p>Melbourne, August 21 – Perth Energy, a Perth-based energy retailer and majority owned by Infratil, has selected Gentrack Velocity software to support its business growth.</p>
<p>Perth Energy supplies electricity to commercial and industrial customers in Western Australia (WA), including some of the State’s larger industrial users and several universities. With a reputation for innovation, Perth Energy required a new billing and customer management system to manage its complex billing activities effectively, transform customer services and streamline and automate integration with other market participants in preparation for market contestability.</p>
<p>Following a review of market vendors and growth plans, a partnership with Gentrack to deliver its billing and customer management solution - Gentrack Velocity, was selected as the most cost effective and value adding option for Perth Energy’s retail business.</p>
<p>Gentrack’s Country Manager, and former AGL CIO, Cesare Tizi commented: “We are pleased to welcome Perth Energy to the family of utilities in Australia that have invested in Gentrack. Deployment of a new CIS is never an easy task, especially for retailers preparing for a competitive market and deploying a CIS for the first time. Our 100 per cent record of implementation success and the value our solutions and people can add to utility businesses are key factors in the projects we undertake and the long-term partnerships that we build. The Gentrack Velocity project at Perth Energy will be no exception.”</p>
<p>Gentrack’s billing and customer management solutions are being used in over 30 utilities across Australia, New Zealand and the Pacific Islands, including TrustPower - another utility business within Infratil’s portfolio of energy and infrastructure assets.</p>
<p>James Docking, Gentrack CEO, said: “Gentrack is a growing business and our successful partnership with TrustPower since 1990 is testimony to Gentrack’s heritage in the energy industry and our ability to build long term and value-adding partnerships with customers. Perth Energy joins a growing list of innovative energy and water utilities in Australia and New Zealand, including Alinta which is also based in Perth.”</p>
<p>The Gentrack Velocity project includes the delivery of complex billing capabilities to support accurate billing and tariff management for Perth Energy’s commercial and industrial customers. Gentrack’s sophisticated and feature-rich Time of Use billing system is currently billing over 10,000 commercial and industrial customers at Origin Energy, one of Australia’s largest energy retailers. In addition, Gentrack also features customer management and prospecting tools that will support Perth Energy’s delivery of a range of green energy products and account management services that require a 360 degree view of a customer’s accounts and integrated workflows. The project is expected to be completed in late 2008.</p>
<p>About Gentrack Ltd
Gentrack is the leading provider of enterprise billing and customer management solutions for energy utilities in Australia and New Zealand. Locally owned and employing over 120 technical and business experts in its Melbourne and Auckland offices, Gentrack maintains a 100 per cent implementation success rate with the completion of recent projects at Genesis Energy, Northpower, Aurora Energy, ActewAGL, City West Water, Fiji Electricity and Pulse Utilities. Gentrack is also pleased to welcome two new customers – Perth Energy and King Country Energy, making Gentrack one of the most widely used utility billing and customer management solutions in Australasia with over 30 implementations.</p>
<p>Based on 25 years’ experience, Gentrack takes accountability for all aspects of software delivery including development, implementation and support of its flagship product Gentrack Velocity. Extensive industry experience and knowledge ensures that Gentrack continues to deliver best of breed billing and customer management solutions with a proven value proposition for utilities of all sizes.</p>
<p>The Gentrack business is privately owned by Landis + Gyr Holdings (formerly Bayard Group), a world leading utility metering and measurement organisation, in partnership with ANZ Capital, one of the world’s largest banks. These organisations are adding significant value to the Gentrack business, while also supporting the continued operation of Gentrack as an independent software solutions company.</p>
<p>Check for more about Gentrack</p>
Gentrack Pty Ltd
Aaron Baker – Marketing Manager
Phone: (03) 9867 9100

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