Fuji Xerox launches managed print program

Fuji Xerox launches managed print program

Vendor looking for resellers to take managed print services into SMB

To help partners develop their managed print service (MPS) capabilities, Fuji Xerox has launched a wholesale program called PagePack.

The program offers a fixed price per page model to resellers targeting the SMB market.

Marketing manager, Tom Lewis, said PagePack provided resellers with the infrastructure to implement their own managed print program.

"We offer the reseller a technology stack, which they can install at the customer's site, and resellers get a meter reading of the printers every month that tells them what they've printed," he said. "It also means there's a single point of contact for the customer; so if a machine runs out of supplies or needs a service, they call the reseller."

Resellers will have the ability to customise and rebrand PagePack as their own MPS offering, set terms and conditions for their customers and control cost per page pricing.

"Customers will see an invoice every month of what they're printing and how much they're paying for it every month, which makes it easier for a small business to budget and manage costs," Lewis said. "The reseller has the ability to organise the contract to suit the needs of each user."

On behalf of resellers, Fuji will manage the delivery of consumables to their customers and provide the reseller with page count information. Partners will be responsible for billing and providing customer service support.

"We're providing them with the infrastructure and ability to enter this program without a massive investment in software or personnel, which they might otherwise require," Lewis said. "The SMB market is big and people haven't been able to target it effectively with this level of service."

The vendor is looking to recruit about 30 resellers for the PagePack program.

"We want to have sufficient coverage to cover the country and specific vertical markets, but we're not looking to completely saturate it," he said.

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