Open Systems Technology (OST) is making a killing on South Australia's service provision front, recently winning a raft of contracts worth more than $4 million.
The most recent victory in a series of contract wins is OST's appointment as prime contractor for Mitsubishi Motors Australia's Groupware & Messaging Deployment and Migration Project. The deal is worth more than $2 million.
OST is currently deploying IBM Lotus Domino/Notes infrastructure at Mitsubishi's head office in Adelaide, and migrating its business over from a cc:Mail/Organiser environment.
The three-month roll-out will be completed by early November, according to OST director Glenn Nanda.
The Mitsubishi eagle landed shortly after OST won a $1 million contract with theological publishing house Openbook Publishers. Under the contract, OST was charged with the complicated task of transforming the business' operations, moving it from a shop-front legacy organisation to a call centre and Web-based organisation.
OST is currently completing phase four of the complex roll-out, which commenced 12 months ago.
Nanda said OST has had long-term relationships with both Mitsubishi and Openbook, and that the development and nurturing of long-term relationships with its customers is a pivotal part of OST's business model.
"We've had a relationship with Mitsubishi for about nine years and we've been involved with Openbook Publishers for four years," he said. "We're a relationship company. We develop a relationship with a customer then just continue to build on it by providing everything we possibly can to help them improve their business."
OST has also been picking up work by bidding for open tenders. The reseller secured another lucrative contract in December, outshining 37 contenders to win a $750,000 ERP replacement contract with the Lotteries Commission of South Australia.
Nanda said it won the contract because out of 37 companies vying for the deal, OST had the strongest local capabilities. He also said that the customer felt the most comfortable in its dealing with OST and that they were the best cultural fit.
OST is currently looking for more staff to accommodate its expanding business, he said.