Advanced Data Integration (ADI) has signed a contract to supply electronic document management systems to Bankstown Council, bringing its tally of council customers to 101.
The deal is worth approximately $450,000 to ADI over nine to 12 months.
The contract is a significant win for the Australian software and services company, which has signed on 10 new customers over the past three months, which represent $2 million in revenue for ADI.
ADI's document management system, DataWorks, will be installed at Bankstown City Council along with GEAC Pathway and SAP Financials as part of the council's $3.8 million investment in core information systems.
There were five other contenders in the Bankstown Council open tender process which took place over the course of 12 months, said Chris Gorry, managing director of ADI. "The tender process was longer than usual because of the size of the contract," he said.
According to Raymond Dunn, manager for governance and administration at Bankstown City Council, DataWorks was chosen because it was focused on local governments, it integrated seamlessly with the council's core systems and it is a proven product.
According to Gorry, the secret to ADI's success lies in "marketing a strong story for a particular market".
"Combining the right product with the right story, talking your customer's language and being able to relate to their business is essential," he said.
ADI has set its sights on another sizeable council contract, the G5 contract. G5 is a consortium of five councils - Wyong, Hornsby, Parramatta, Lake Macquarie and Randwick - which is looking for an IT solution in Sydney, said Gorry. ADI has been short-listed for the contract and will know the outcome in June.
DataWorks will provide Bankstown Council with an estimated $100,000 in savings in the first year, said Dunn, and will enable staff to focus on providing better customer service.
ADI started implementing the DataWorks System at Bankstown Council in early February with the rollout expected to be complete within 12 months.