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Integrated Research helping Alphawest make VoIP more manageable

  • 14 February, 2005 14:59

<p>Sydney 14 February 2005 - Integrated Research (IR) is pleased to announce it has signed a three-year deal with Alphawest, an Australian leader in IP Telephony solutions, to provide their PROGNOSIS IP Telephony Assessor and PROGNOSIS IP Telephony Manager software.</p>
<p>“The PROGNOSIS suite of IP Telephony products has been developed over the past four years, and we have over 90 major global organisations currently using it to manage their Voice over Internet Protocol (VoIP) systems,” said Kailem Anderson, Product Manager, Integrated Research.
“I believe our already mature, tried and tested IP Telephony products, built on PROGNOSIS’ seventeen year heritage in business critical application management, provided the best fit for Alphawest’s requirements”.</p>
<p>John Sanger, National General Manager - Operations, Alphawest agrees, “Alphawest sought a scaleable solution to manage multiple customer IP Telephony environments and provide a unified view of IP Telephony health across all customers.</p>
<p>“IR's PROGNOSIS product was chosen for its ability to provide clients with deep measurement and flexible views across their IP Telephony environment,” he added.</p>
<p>“There are tremendous benefits for organisations deploying IP Telephony, but managing a converged network introduces new challenges for some organisations,” Sanger said.</p>
<p>“As a specialist IT services provider, Alphawest can help mitigate the risk of deploying a new IP Telephony solution by offering a support, maintenance and managed support model which delivers cost efficiencies and reduces the complexities often associated with integrating a new technology," he added.</p>
<p>Kailem Anderson said, “The scale and rapid rate of adoption of IP Telephony is due to the benefits VoIP has over traditional carrier phone systems; namely reduced costs and greater efficiency. And, as we’re seeing with our customers across the US, the greater benefit of IP Telephony is being driven by advances in plug-in applications such as video over IP.”</p>
<p>“We’re pleased to be part of Alphawest’s plans for making VoIP more accessible,” he added. “It’s a Win Win Win situation for IR, Alphawest, and those businesses who now see that a managed IP Telephony solution is attainable.”</p>
<p>- End -</p>
<p>PROGNOSIS® IP Telephony Manager</p>
<p>Provides precise, real-time monitoring, recording, and alerting functions designed to deliver total QoS by optimising the performance of Cisco CallManager and Cisco AVVID environments. With over five years of proven worth, PROGNOSIS IP Telephony Manager is used by more than 90 of the world’s largest companies.</p>
<p>About Integrated Research Ltd</p>
<p>Since 1988 Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The world’s largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions – as do customers in over 50 countries. Integrated Research is a publicly listed company with offices in the USA, Europe and Australia.</p>
<p>Information about Integrated Research and its products is available at</p>
<p>About Alphawest</p>
<p>Alphawest Services Pty Ltd is an IT Services business operating across the Australasian region, focusing on three key sectors of the IT Services market: Information Management, Infrastructure Solutions and Business Continuity. Alphawest excels in aligning IT systems with a company's business goals for the creation of genuine business value and enjoys strong partnerships with leading organisations throughout Australasia.</p>
<p>Alphawest employs over 400 staff in offices located in Albany, Brisbane, Sydney, Canberra, Melbourne, Hobart, Adelaide, Perth, Bunbury, and Singapore. A member of the Alphawest Ltd Group, an Australian publicly listed company (ASX:ALW).</p>
<p>Media Contact:
John Back
Kinetics Pty Ltd
+61 2 9976 6611</p>

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