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3Com and Edward Jones sign agreement for Voice over IP and Convergence products and services

  • 23 June, 2005 16:23

<p>3Com to Deliver Secure, Converged Network Solution for Edward Jones Corporate Headquarters</p>
<p>Sydney Australia – 23 June 2005 – 3Com Corporation and Edward Jones today announced the signing of an agreement in which Edward Jones will purchase the 3Com® Convergence Applications Suite for Internet Protocol (IP) Telephony, IP Conferencing, IP Messaging, IP Mobility, and IP Contact Center services. The first phase of the agreement includes the conversion of their corporate headquarters legacy voice system to an IP telephony solution based on 3Com products. The deal also includes 3Com routers, switches and Enterprise Management Suite to complete the secure converged network.</p>
<p>“Our business depends on the availability and accessibility of our investment representatives and the 3Com solution enables us to modernise our system without compromising reliability,” said Rich Malone, CIO of Edward Jones. “We want to provide our investment professionals with cutting-edge technology tools that improve their productivity and allow them to best serve our clients and 3Com was the company that could best deliver that for us. 3Com’s enterprise IP Telephony solution best satisfied our demanding requirements and rigorous testing program.”</p>
<p>“Our agreement with Edward Jones signifies an important example of an enterprise recognising 3Com’s unique ability to deliver mission-critical, secure converged networks that help make their business more productive and reliable,” said Bruce Claflin, 3Com president and CEO. “We look forward to a long and productive relationship with Edward Jones.”</p>
<p>At the core of the Edward Jones solution is the 3Com VCX™ IP Telephony module, which includes IP telephones, 3Com enterprise switches (3Com 4400-PWR) and 3Com advanced routers (3Com Router 5000). 3Com partner Verint will supply its ULTRA Call Recording Suite to the headquarters’ call centre. 3Com partner Aspect will provide IP Contact Centre applications in a later phase of the project.</p>
<p>About Edward Jones</p>
<p>Edward Jones, the only major financial-services firm advising individual investors exclusively currently serves nearly 6 million clients. The firm offers its clients a variety of investments, including certificates of deposit, taxable and non-taxable bonds, stocks and mutual funds.</p>
<p>The largest firm in the United States in terms of branch offices, Edward Jones currently has more than 9,000 offices in the United States and through its affiliates in Canada and the United Kingdom. For further information, please visit www.edwardjones.com.</p>
<p>About 3Com Corporation</p>
<p>3Com Corporation (NASDAQ: COMS) is a leading provider of secure, converged voice and data networking solutions for enterprises of all sizes. 3Com offers a broad line of innovative products backed by world class sales, service and support, which excel at delivering business value for its customers. Through its TippingPoint division, 3Com is the leading provider of network-based intrusion prevention systems for corporate enterprises, government agencies, service providers and academic institutions. 3Com introduced the world’s first IP PBX, and has shipped more than 20,000 systems around the world. For further information, please visit www.3com.com, or the press site www.3com.com/pressbox.</p>
<p># # #</p>
<p>Copyright © 2005 3Com Corporation. 3Com and the 3Com logo are registered trademarks and TippingPoint and VCX are trademarks of 3Com Corporation. All other company and product names may be trademarks of their respective holders.</p>
<p>For further information, please contact:
Felicity Harrigan
Red Agency
(+61) 02 9955 7877
felicity.harrigan@redagency.com.au</p>

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