Retail Solutions Briefs: Tesco, dstore

Retail Solutions Briefs: Tesco, dstore

Shop with Pocket PC

Microsoft and UK grocery store chain Tesco have announced an agreement to allow users to shop online over Microsoft Pocket PC devices and smart phones using the retail Web site portal Tesco Access.

Within two years, the service is expected to generate revenue of 1.2 billion pounds ($3.3 billion) in Europe. Tesco currently has a UK customer base of one million users who make 70,000 online orders per week. The companies did not disclose any financial details of their agreement and did not outline how profits would be split between the companies.

Consumers like coupons, not fluff

You've gone to a lot of trouble to place interactive games, online chat and lifestyle content on your Web site, all to make it feel like a "community". The bad news is - consumers don't really care.

Information Resources (IRI), a US-based outfit that tracks all sorts of consumer data, recently found that packaged-goods manufacturers are over-delivering and likely overspending on Web features that consumers only shrug off.

The study showed that shoppers really crave for the basics: product information, an e-mail address and a phone number they can use to contact the company. People say they'd prefer free samples, coupons and special offers.

Dstore rears its head

Dstore, that famed, failed online e-tailer, has reappeared in the headlines again after an offer was put forward last week by Brisbane-based technology company HotShed to purchase the company for a mere $615,000.

Should HotShed be successful in its bid, the process would start with the ripping and replacing of dstore's existing software infrastructure in favour of HotShed's proprietary ordering, CRM and back-office suites, according to CEO Andrew Cooper. In December Harris Scarfe scooped dStore up for $3 million to bolster its e-commerce activities. Harris Scarfe, in turn, was placed into receivership this April.

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