Internet Service Provider Pacific Internet has signed an agreement with NEC Australia that will see the ISP offer its partners a premium broadband DSL service.
NEC's NEXTEP network will allow Pacific Internet and its channel partners to offer a 6MBps premium service with service level guarantees on uptime and contention rates (the rate at which a pipe is congested). The added reliability and speed will enable the provision of vale-added services such as VPNs (virtual private networks), e-commerce, Voice over IP and media streaming, the company said.
Pacific Internet already offers DSL services on Telstra's FlexStream network, but these run at 1.5MBps as opposed to NEC's 6MBps, and Telstra does not offer Pacific Internet service level guarantees on this network.
"To put a service level agreement in place is quite a risk if it isn't back to back," said Pacific Internet Australia managing director Dennis Muscat. "The exposure [for us] is just too great".
Muscat said channel partners have been calling for a premium DSL (digital subscriber line) service for some time. "They are looking to sell to larger sized businesses that are taking the plunge from ISDN and to DSL," he said.
Muscat said the Telstra FlexStream service will continue to be resold to home and SME clients, while the NEC service will be sold to large corporations. "I see room for both products," he said.