IT services provider, EDS, has scored a $25 million deal to upgrade the Federal Government's online services portal, australia.gov.au.
EDS A/NZ industry leader for government and defence, Alan Bennett, said the deal involved significant systems integration and an applications development component.
"We'll be putting in place the enabling applications, components as well as standing up the new equipment and connecting it all together," he said. "It's actually creating different interaction between the citizen and government."
The three-year project will involve linking online services from government agencies such as the Australian Taxation Office, Centrelink and Medicare into one access point for users on the site.
Through the Australian Government Online Service Point (AGOSP) program, the services provider will be responsible for designing, implementing and delivering the system.
"The citizen should be able to go to the single entry point and through that execute some basic transactions and connect into some of the other back-end support systems that individual agencies have," Bennett said. "It's service-oriented architecture that is reusable and scalable across other agencies and should provide proficiencies in the government in the long term."
Bennett said the government's requirements were central to creating agility and flexibility with its online system.
"The government has a very strong reform agenda; whether it's the Australia 2020 Summit or other initiatives, how do you really enable that agility to change content and connections with back office systems?" he said. "We think the solution provides a huge degree of flexibility, which they don't have on their current site."
As a result of the deal, EDS will be looking to expand its applications development group in Canberra.
"We'll be bringing in some specialists around service-oriented architecture in government," Bennett said.