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Managed comms services take off

Managed comms services take off

Cost savings a huge attactant

The value of the Asia/Pacific (excluding Japan) market for enterprise ICT outsourcing and managed services is expected to exceed $US29.5 billion in 2008, an 11 per cent increase over 2007, according to IDC. The research company expects value-added managed services or discrete outsourcing to outperform the market with 16 per cent growth, reaching $US9.1 billion in 2008.

In-depth findings are published in Asia/Pacific (Excluding Japan) Enterprise ICT Outsourcing and Managed Services Forecast and Analysis -- Landmines in an Economic Slowdown?

"Despite the drumbeat of economic and corporate earnings coming out across the world that point to an economic slowdown, we continue to be cautiously bullish that the industry can withstand the headwinds of a slowing economy," said Adrian Dominic Ho, research manager for IDC's Asia/Pacific managed services and enterprise networks.

Cost savings continue to drive the outsourcing and managed services industry, which explains its resiliency. However, IDC expects a slight slowdown in business transformation engagements due to the growing economic uncertainty. Despite this, organisations are still crying out for true and real innovation and it is this that will provide some of the richest prizes in this industry for service providers.

According to IDC, the managed converged communication market will be the fastest growing engagement in 2008 with an annual growth rate of 26 per cent.

IDC believes that over the next 12 months, some of the major transformation themes that will feature strongly include continued standardisation and migration to an all-IP converged platform.

"The real innovation here is the introduction of messaging and collaboration tools from video conferencing to instant messaging", added Adrian,

Len Rust is publisher of


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