After spending $30 million on its dedicated IT hosting and managed services centre, Macquarie Corporate Telecommunications has secured an internationally recognised security certification and has put the call out for other managed service providers (MSPs) to follow suit.
Macquarie has become the first Australian company to receive the BS7799 certification from British-based BSI Management Systems, a third-party global management system and quality assurance authority.
The company's Intellicentre met strict certification criteria and passed inspections by both British and US teams from BSI. The Intellicentre features 24x7 biometric access, video surveillance, security guards, anti-terrorist mantraps, bullet-proof glass, Web cameras, network firewalls, denial-of-service network protection, intrusion detection and counter measures, Security Alert Service, security consulting, mail scanning and SSL acceleration.
The facility houses technology from Nortel, Compaq, EMC, Storage, Juniper, Liebert, Lucent and Sun, and is used to provide Web hosting and managed services to a range of corporate and government customers.
Having achieved the BS7799 certification, Macquarie claims industry collaboration would foster the development of a robust local MSP market and safeguard corporations and government bodies as they outsource security.
"If you ask Australia corporates, whether your Web hosting providers tell you they have the most secure solution for business, the answer is, of course they do. But if you ask, has it been endorsed by an appropriate third party as a world-class facility and service, the answer is no," said Glen Noble, Macquarie Corporate Telecommunications' general manager of Intellicentre. "Australian service providers are not being called upon to back their claims with certification and, as such, Australian businesses and consumers are vulnerable."
But certification does not come without a price, and Noble said Macquarie invested heavily in ensuring it passed the electronic and physical criteria, as well as complied with business processes such as human resources, redundancies and review meetings. Macquarie will undergo routine screening every six months to maintain the BS7799 accreditation.