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Wodonga TAFE Embraces IP Telephony With Nortel

  • 19 October, 2005 12:40

<p>Converged Network Enables Campus-Wide Telephony For Staff And Students</p>
<p>WODONGA, Australia – Wodonga Institute of Technical and Further Education (TAFE), a leading education centre located on the border of New South Wales and Victoria, is rolling out a $500,000 converged IP telephony solution from Nortel* to connect more than 400 staff and resident students at its main campus.</p>
<p>The project will replace Wodonga TAFE’s existing PABX with a Nortel IP PBX, the new communication platform that delivers an enhanced telephony experience without sacrificing the features, quality and availability of a traditional PABX. It also future-proofs the TAFE for new technology advances while providing the reliability to deploy IP telephony across the TAFE’s existing data network today.</p>
<p>ICT Infrastructure Manager Kath Roberts said the TAFE’s current telephony system is so old, parts needed for its repair have to be sourced from around Australia.</p>
<p>“We currently have an antiquated telephony system with only 14 incoming lines and very limited call management functionality,” said Roberts. “This leads to an unacceptable number of lost calls, with little or no capacity for the actual number of calls we receive on a daily basis. Obviously this leads to high levels of frustration for both staff and students, and potentially to lost business from prospective customers wanting to discuss training and business requirements.”</p>
<p>In July Wodonga TAFE took part in a joint tender through the Office of Tertiary Training and Education, with the goal of finding a completely new telephony system that supported the latest communication technology and standards.</p>
<p>“We consider ourselves a progressively-minded institution and wanted the technology we’re using to match. At the same time we had to ensure the solution we specified was cost-effective and met with our well-defined business needs. It also had to account for the existing investment we have in legacy equipment, like faxes, elevator phones and analogue handsets, so the brief was for much more than a stock-standard IP telephony system.”</p>
<p>Wodonga worked with a number of different suppliers to source the Nortel system, including Nortel nPower partners 3D Networks and NetStar. The final configuration comprises a Nortel Communication Server * (CS) 1000 with 400-plus Nortel IP phones which will improve services, enhance the user experience and lower total cost of ownership across the TAFE’s communications infrastructure.</p>
<p>“We wanted every staff member to have his or her own extension and handset, along with the computer we already supply them with,” said Roberts. “This gives them access to information on the go anywhere on campus, and makes them available to students and outside callers anytime. They can also manage their calls better with the unified messaging and voicemail functionality we get as part of the Nortel system.”</p>
<p>Established in 1986 by the Victorian State Government, Wodonga TAFE provides quality vocational education and training for more than 12,000 people in the Albury Wodonga region and beyond every year. The TAFE is located in the northeast of Victoria along the Melbourne-Sydney transport corridor, one of Australia’s largest and fastest growing regional centres.</p>
<p>Mark Stevens, President, Nortel Australia and New Zealand, said TAFEs and universities are often on the forefront of adopting new technologies, with high levels of success.</p>
<p>“Wodonga TAFE is building a converged network based on our proven technology and industry standards, so they can be very confident about realising the benefits they expect. The solution we’ve come up with is designed to co-exist on existing networks, extending the investment the TAFE has already made in its network equipment and also the value they will gain from the system.”</p>
<p>Nortel is gaining momentum in Australia’s education sector, with recent deployments of Gigabit Ethernet and wireless networking solutions at James Cook University in Queensland and Edith Cowan University in Perth.</p>
<p>More information on Nortel’s CS products can be found at:;segId=0&amp;catId=C&amp;prod_id=51121&amp;locale=en-US</p>
<p>About Nortel
Nortel is a recognized leader in delivering communications capabilities that enhance the human experience,
ignite and power global commerce, and secure and protect the world’s most critical information. Serving both
service provider and enterprise customers, Nortel delivers innovative technology solutions encompassing
end-to-end broadband, Voice over IP, multimedia services and applications, and wireless broadband
designed to help people solve the world’s greatest challenges. Nortel does business in more than 150
countries. For more information, visit Nortel on the Web at For the latest Nortel news, visit</p>
<p>Certain information included in this press release is forward-looking and is subject to important risks and uncertainties. The results or events predicted in these statements may differ materially from actual results or events. Factors which could cause results or events to differ from current expectations include, among other things: the outcome of regulatory and criminal investigations and civil litigation actions related to Nortel's restatements and the impact any resulting legal judgments, settlements, penalties and expenses could have on Nortel's results of operations, financial condition and liquidity, and any related
potential dilution of Nortel's common shares; the findings of Nortel's independent review and implementation of recommended remedial measures; the outcome of the independent review with respect to revenues for specific identified transactions, which review will have a particular emphasis on the underlying conduct that led to the initial recognition of these revenues; the restatement or revisions of Nortel's previously announced or filed financial results and resulting negative publicity; the existence of material weaknesses in Nortel's internal control over financial reporting and the conclusion of Nortel's
management and independent auditor that Nortel's internal control over financial reporting is ineffective, which could continue to impact Nortel's ability to report its results of operations and financial condition accurately and in a timely manner; the impact of Nortel's and NNL's failure to timely file their financial statements and related periodic reports, including Nortel's inability to access its shelf registration statement filed with the United States Securities and Exchange Commission (SEC); ongoing SEC reviews, which may result in changes to Nortel's and NNL's public filings; the impact of management changes,
including the termination for cause of Nortel's former CEO, CFO and Controller in April 2004; the sufficiency of Nortel's restructuring activities, including the work plan announced on August 19, 2004 as updated on September 30, 2004 and December 14, 2004, including the potential for higher actual costs to be incurred in connection with restructuring actions compared to the estimated costs of such actions; cautious or reduced spending by Nortel's customers; increased consolidation among Nortel's customers and the loss of customers in certain markets; fluctuations in Nortel's operating results and general
industry, economic and market conditions and growth rates; fluctuations in Nortel's cash flow, level of outstanding debt and current debt ratings; Nortel's monitoring of the capital markets for opportunities to improve its capital structure and financial flexibility; Nortel's ability to recruit and retain qualified employees; the use of cash collateral to support Nortel's normal course business activities; the dependence on Nortel's subsidiaries for funding; the impact of Nortel's defined benefit plans and deferred tax assets on results of operations and Nortel's cash flow; the adverse resolution of class actions, litigation in the
ordinary course of business, intellectual property disputes and similar matters; Nortel's dependence on new product development and its ability to predict market demand for particular products; Nortel's ability to integrate the operations and technologies of acquired businesses in an effective manner; the impact of rapid technological and market change; the impact of price and product competition; barriers to international growth and global economic conditions, particularly in emerging markets and including interest rate and currency exchange rate fluctuations; the impact of rationalization and consolidation in the telecommunications industry; changes in regulation of the Internet; the impact of the credit risks of Nortel's customers and the impact of customer financing
and commitments; general stock market volatility; negative developments associated with Nortel's supply contracts and contract manufacturing agreements, including as a result of using a sole supplier for a key component of certain optical networks solutions; the impact of Nortel's supply and outsourcing contracts that contain delivery and installation provisions, which, if not met, could result in the payment of substantial penalties or liquidated damages; any undetected product defects, errors or failures; and the future success of Nortel's strategic alliances. For additional information with respect to certain of these
and other factors, see the most recent Annual Report on Form 10-K and Quarterly Report on Form 10-Q filed by Nortel with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.</p>
<p>*Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks.</p>
<p>For further information</p>
<p>Elizabeth Lovett
(02) 8870 5625</p>
<p>Guy Lerner
Watterson Marketing Communications
(02) 9437 6122</p>

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