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Nu Teck rescues Schindler Lifts telephony systems

Nu Teck rescues Schindler Lifts telephony systems

Sydney integrator deploys Panasonic IP system for lift company

NSW-based communcations integrator, Nu Teck, has won an IP telephony integration contract to upgrade Schindler Lifts with Panasonic VoIP systems.

The deal see it rolling out Panasonic's KX-TDA600AL IP-PBX solution configured with 160 extensions, 60 ISDN lines, voicemail/automated attendant with built-in unified messaging and Call Centre Reporting Software.

Nu Teck managing director, Jack Glazenburg, said the contract, which was won in a competitive tender, ranks as one of its larger contracts.

"The contract is for the supply, installation and management of Panasonic phone systems, and we'll be providing support subject to the service level agreement," Glazenburg said.

In a statement, Schindler national IT manager, David Turner, said it considered Ericsson, Mitel and NEC technology before opting to go with Panasonic. Although the company is not currently planning to implement a full VoIP solution, it was important to have an upgradeable and future proof solution in place, he said.

Nu Teck is a Panasonic Premier Partner. Glazenburg said it implements 30-40 phone systems per month, and while Panasonic is not the only vendor it carries, it is the largest supplier.

Nu Teck has worked with Schindler Lifts previously, with two installations in Queensland and one in Adelaide. One of these was based around Panasonic technology.

Glazenburg started Nu Teck 17 years ago and has grown its headcount to 25 staff nationally.


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