Medicare launches review into ICT procurement

Medicare launches review into ICT procurement

IBM keen to secure new tender.

Medicare is re-evaluating its ICT procurement strategy after placing its lucrative ICT contract up for renewal.

IBM has retained supply of the departments' ICT infrastructure and services including storage, desktop, security, helpdesk support and mainframes, since 1999 when it secured a tender issued by the Department of Health and Aging and insurer Medibank Private.

Optus supplies voice and data telephony services for the agency.

The tender and a subsequent industry briefing scheduled for last month were postponed after Medicare commenced a review into its ICT procurement process.

While the agency would not comment on the procurement strategy or whether the ICT contract would be divided into separate components, an IBM spokesperson said it is eager to see the new tender.

"While we can't comment specifically about particular tenders and contracts, we look forward to a continued close relationship based upon on our shared commitment to service delivery excellence," the spokesperson said.

The existing ICT contracts covered by IBM and Optus will be put up for tender over the next two years.

Medicare will announce another industry briefing on the new strategy once plans are finalised.

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