Fujitsu Australia Limited today announced plans to invest $15 million on a business transformation program designed to consolidate its commitment to the industrialisation of IT services.
Fujitsu Australia CEO, Rod Vawdrey, said the initial investment of $15 million over the next 12 months highlights Fujitsu's conviction that IT service industrialisation, as embodied in its Triole process, offers enormous benefits for customers.
The Triole approach, which promises to deliver increased agility, continuity and efficiency, is modelled on the successful industrialisation of the Japanese car industry.
Manufacturers like Toyota standardise on 80 percent of a motor vehicle's components, allowing customers to specify their options for the 20 percent of the car that reflects their unique needs.
Fujitsu's infrastructure services division general manager, Peter McFarlane, said like motor vehicles, IT solutions share about 80 per cent functionality in common, providing an opportunity to save clients time and money by standardising on those components, methodologies and delivery processes.
McFarlane said the company plans to focus its initial business transformation efforts on infrastructure services since this area offers the greatest potential for immediate benefits to customers.
Through an intensive program of continual enhancement and testing, he said Fujitsu will be able to guarantee superior performance and reliability to reduce the risk associated with projects adopting an industrialised approach.
" At the same time we will free up resources to focus our innovation capabilities on the 20 percent of a solution that represents a client's unique business requirements and the key opportunity for differentiation," McFarlane said.
The initial $15 million earmarked for Fujitsu's transformation program will be divided between two areas of focus: the development of new industrialised offerings to take to market; and facilitating and enabling transformation activities across the business, including the development of new architecture design functions and an improved model for service delivery.
Announcing details of the investment, Vawdrey said it represents a tangible commitment to deliver on Fujitsu's vision to lead the industry with a new standard for IT service delivery by industrialising its offerings and processes.
"We are now engaged in a program that will embed this approach at the heart of everything we do, a strategy to which we are fully committed because we believe it will deliver tremendous value for our customers," Vawdrey said.
"As an Australian company with Japanese parentage, our heritage is firmly rooted in a philosophy of continual improvement, driven by a commitment to put our customers first in everything we do."
One of the first Industrialised products to become available to customers will be a Desktop Managed Service (DMS) offering for Microsoft's Vista platform.