Why pagers are stupid without SOA

Why pagers are stupid without SOA

New products combinine communications functions with business processes

Nortel is not the only vendor working on combining communications functions with business processes.

Avaya is also working on similar initiatives using Web services, said Henry Dewing, Principal Analyst with Forrester Research.

"Avaya has been doing communications-enabled business processes for quite some time now," he said, adding Nortel "has definitely had a lead" in offering SOA-based communications products.

Nortel recognizes some companies use networking gear from multiple vendors, McLean said, adding Communications Enablement strategy will work not only with Nortel products, but also hardware from different vendors, including Cisco Systems.

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