Datacom has appointed Tony Kafer as general manager for its newly launched NSW Professional Services division. He will be tasked with building up a consulting and engineering practice within the integrator's state-based systems business.
Kafer said the practice group would provide focus and core technical skills around technologies such as VMware, Citrix, Cisco and Microsoft.
"Our approach has been around delivering outstanding client services, provide full careers for staff within the team but also achieve financial success," he said. "We don't just set up, do things and go, we have clear deliverables and outcomes. When clients look at the project and how it is progressing, they have a clear start and finish date and objectives that need to be achieved in that time frame."
As an example, Kafer said if a client needed a server upgrade his staff would implement the new network around that server.
"The approach we are taking is more of a technical services approach as opposed to vertical one, but there are clear markets that do need a high degree of specialty and expertise," he said. "If we were to identify an opportunity that was a sensible business practice from Datacom's point of view, then we would take the opportunity to build the team up and align ourselves with the market requirements."
Datacom's staff numbers have grown from 10 to 19 in the past three months. Kafer plans to increase this to about 50 within the next 12 months.
Prior to joining Datacom, Kafer was at Alphawest Services for a year as service delivery manager for professional services. His resume also includes work for CitiBank's transactional cash management group and contract positions with KPMG, Integral Energy and NSW Department of Housing and Community Services.